Privacy Policy

1. Information We Collect

At Akshaya Enterprises (FreshMart), we collect information to provide better services to all our users. The types of information we collect include:

• Personal Information: Name, email address, phone number, and delivery address.
• Payment Information: Credit/debit card details (processed securely via third-party gateways).
• Location Data: To determine service availability and estimate delivery times.
• Usage Data: Information on how you access and use our website.

2. How We Use Your Information

We use the collected data for various purposes:

• To process and deliver your grocery orders accurately.
• To notify you about changes to our service or order status.
• To provide customer support and resolve complaints.
• To monitor the usage of our service and detect technical issues.

3. Cookies and Tracking

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service (e.g., Keeping items in your cart).

4. Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Third-Party Sharing

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide users with advance notice. This does not include:

• Delivery Partners: To ensure your order reaches your doorstep.
• Payment Processors: To securely handle transactions.
• Legal Requirements: If required by law to disclose information.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@freshmart.com
Phone: +91 98765 43210